Privacy Policy
This Privacy Policy explains how Codetrex Infotech Private Limited collects, processes, stores, secures, and protects personal information when users access or use our fintech, payment, API, recharge, BBPS, merchant, and digital financial services.
Introduction
Codetrex Infotech Private Limited ("Company", "we", "our", or "us") is committed to maintaining the confidentiality, integrity, and security of personal and financial information belonging to users, merchants, partners, and website visitors.
By accessing or using our platforms, applications, APIs, websites, payment systems, or related services, you acknowledge and agree to the collection and processing of information in accordance with this Privacy Policy.
This Privacy Policy forms an integral part of the Company’s Terms & Conditions.
Information We Collect
Personal Information
- Full Name
- Mobile Number
- Email Address
- Date of Birth
- Residential or Business Address
- PAN Details
- Aadhaar Details (where permitted)
- KYC Documentation
- Photographs & Verification Data
Business Information
- Business Registration Certificates
- GST Information
- Trade Licenses
- Merchant & Retailer Information
- Settlement & Billing Records
Technical Information
- IP Address
- Browser & Device Information
- Operating System
- Login Activity
- Cookies & Usage Data
Transaction Information
- Recharge Transactions
- BBPS Payments
- Wallet Transactions
- Money Transfer Records
- Refund & Settlement Details
How We Use Information
- To create and manage user accounts
- To process transactions securely and efficiently
- To comply with KYC, AML, RBI, NPCI, and legal obligations
- To prevent fraud, suspicious activity, and unauthorized access
- To improve customer support and platform performance
- To send transaction alerts, updates, and notifications
- To maintain business records and operational analytics
Data Security
The Company maintains commercially reasonable technical and organizational safeguards designed to protect user information from unauthorized access, misuse, alteration, disclosure, or destruction.
While we strive to protect all information, no electronic transmission or storage system can guarantee absolute security.
Data Retention
Personal and transaction-related information may be retained for as long as required under applicable laws, regulatory obligations, audit requirements, dispute resolution procedures, tax compliance, and legitimate business purposes.
User Rights
- Request access to personal information
- Request correction or updates to information
- Request deletion where legally permissible
- Withdraw consent for non-essential communications
- Raise complaints regarding misuse of information
Legal & Regulatory Compliance
The Company complies with applicable Indian laws and regulations including:
- Digital Personal Data Protection Act, 2023
- Information Technology Act, 2000
- Applicable RBI Guidelines
- NPCI Regulations & Operational Standards
- Applicable Financial & Taxation Laws
Contact Information
Company
Codetrex Infotech Private Limited
Mobile
+91 95997 33376
Registered Address
Codetrex Infotech Pvt. Ltd. 2nd Floor, Plot No 4, Minarch Tower, Sector 44, Gurgaon, Haryana 122003, India
Acknowledgement & Consent
By accessing or using the services of Codetrex Infotech Private Limited, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, processing, and use of information as described herein.
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